Hospitality Arabic for Hotels, Airlines & Tourism
Delight Arabic-speaking guests with warm, correct service language.
Service Arabic for hotel front office, F&B, cabin crew, travel and retail staff. Covers reservations, check-in, guest requests, complaints, dining service and tourism guidance in a friendly Gulf-appropriate register.
What you'll be able to do
- Greet and check in guests confidently
- Take reservations, orders and special requests
- Handle complaints and recover service gracefully
- Explain menus, facilities and local attractions
- Use polite forms suited to Gulf hospitality culture
Who this course is for
- Hotel front office, concierge and housekeeping teams
- Restaurant and F&B service staff
- Cabin crew and ground staff
- Travel agents, tour guides and retail associates
Course modules
Welcome & check-in
Greetings, ID, room types, payment and wayfinding.
Guest requests
Housekeeping, maintenance, amenities and timing.
Food & beverage
Menus, dietary needs, halal terms, orders and billing.
Complaints & recovery
Apologising, escalating and offering solutions.
Tourism & directions
Attractions, transport, prices and cultural tips.
Phrases you'll master
Frequently asked questions
Is listening practice included?
Yes — guest-scenario audio plus AI pronunciation scoring on every phrase.
How soon can I use it at work?
The first two modules cover the phrases most used at the front desk; learners apply them within a week.
Do you cover halal and dietary terms?
Yes, the F&B module covers halal, allergy and dietary vocabulary in detail.